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VoicePayUK eliminate the following commercial and technical limitations in other systems for Contact Centre Payments by Voice over Phone and makes Cloud for Contact Centre with Payment Card Industry Data Security Standard (PCI DSS) Compliance.

Other systems require clients to dial a shortcode during call that will signal the telecom provider to reroute audio through cloud but that additional cost of shortcode eventually paid by clients hence the other systems more expensive.

Other systems require clients for incoming calls to either publish a new SIP number or forward calls to new SIP number or divert payment related calls to new SIP number but these methods may not work for all clients.

Other systems require clients for outgoing calls to manually type their customer's phone number into computer screen that will connect the client with their customer but this method not convenient particularly when clients also have other means of dialling phone numbers (e.g. predictive dialler).

VoicePayUK the first system that makes the voice channel over web for Contact Centre Payments by Voice over Web and Cloud for Contact Centre with Payment Card Industry Data Security Standard (PCI DSS) Compliance.

When (disabled) customers simply click the phone number on website to connect with Contact Centre agents on phones directly from website (that is also helpful when telephony connection for Contact Centre goes down then voice channel for Contact Centre reachable) using ClickDialUK that makes the direct voice channel between website and Contact Centre phones then helps with Payments by Voice over Web for Contact Centre.

VoicePayUK channel for Self-Service Payments by Voice over Phone for customers who simply prefer Self-Service Payments using automated IVR System that makes Cloud for Self-Service with Payment Card Industry Data Security Standard (PCI DSS) Compliance.

VoicePayUK once more the first system that makes the voice channel over web for Self-Service Payments by Voice over Web and Cloud for Self-Service with Payment Card Industry Data Security Standard (PCI DSS) Compliance.

When (disabled) customers simply click the phone number on website to connect with IVR System directly from website (that is also helpful when telephony connection goes down then IVR System reachable) using ClickDialUK that makes the direct voice channel between website and IVR System then helps with Payments by Voice over Web for Self-Service.

VoicePayUK has two voice channels for Banking and Payments by Voice (1)Voice over Phone (2)Voice over Web

VoicePayUK using ClickDialUK connect Websites directly with Phones for Voice over Web that does not require the regular telephony connection

VoicePayUK both channels have two modes (1)Contact Centre (2)Self-Service

Each mode in each channel works independently with no dependency on the other mode in same channel or the other channel

First two videos above show the Contact Centre mode for each channel when customers need talking with agents on phone

Next two videos above show the Self-Service mode for each channel when customers do not require agents on phone

VoicePayUK running from cloud integrate with clients telephony as simple as Plug and Play